Refund & Return Policy

Last Updated: March 7, 2026

Thank you for shopping at Sasha Pets (sashapets.in). Please read our Refund and Return Policy carefully before placing an order.

No Return Policy

At Sasha Pets, all products sold on our website are non-returnable.
Once an order is placed and delivered, returns will not be accepted under any circumstances.

No Refund Policy

All purchases made on sashapets.in are final.
We do not provide refunds, exchanges, or cancellations after an order has been confirmed and shipped.

Transport Damage Disclaimer

All products are carefully packed before dispatch. However, once the package is handed over to the courier service:

Sasha Pets is not responsible for any damage, loss, or delay during transportation.
Any damage caused during shipping will be considered the customer’s responsibility.
Customers agree to this condition when placing an order on our website.

Shipping Charges

Shipping charges may vary depending on:

Product weight
Delivery location
Courier service availability

Currently, the default shipping charge is ₹70, but this amount may increase depending on weight and delivery location.

The final shipping charge will be calculated at checkout.

Customer Responsibility

By placing an order on sashapets.in, the customer agrees to:

Our No Return and No Refund Policy
Shipping terms and conditions
Possible variations in shipping charges

Contact Us

If you have any questions regarding this policy, please contact us:

Sasha Pets
Website: https://sashapets.in
Email:sashabirdsworld@gmail.com